Payment Policy

1. Introduction

Welcome to Furliv. We want to make your shopping experience simple, secure, and convenient when purchasing our artificial flowers and decorative products.

This Payment Policy explains the payment method accepted by Furliv, how payments are collected, and what customers should know when placing an order through our website.

By placing an order with Furliv, you agree to the payment terms outlined in this policy.

2. Accepted Payment Method

Currently, Furliv accepts only Cash on Delivery (COD).

Cash on Delivery allows you to pay for your order when it arrives at your provided delivery address. We do not currently accept credit cards, debit cards, bank transfers, digital wallets, or online prepaid payments.

Please ensure that you have the necessary payment amount available when your order is delivered.

3. How Cash on Delivery Works

Shopping with Furliv using Cash on Delivery is straightforward:

1. Browse our collection of artificial flowers and select your desired products.
2. Add your selected items to your shopping cart.
3. Proceed to checkout and enter your correct delivery and contact information.
4. Select Cash on Delivery as your payment method.
5. Submit your order and wait for delivery.
6. Pay the applicable order amount in cash when your package arrives.

Please check your order details carefully before confirming your purchase to help prevent delivery issues.

4. Order Confirmation and Payment Amount

When placing an order with Furliv, please ensure that your contact information, delivery address, and selected products are accurate.

The amount payable upon delivery will be the total displayed for your order at checkout, including any applicable charges disclosed before you confirm your purchase. Our standard shipping is free.

Please contact our customer support team if you notice an error in your order details or have questions about the amount due.

5. Payment Security

At Furliv, we aim to provide a straightforward payment experience. Since we currently accept Cash on Delivery only, customers do not need to enter credit card or debit card information to pay for orders through our checkout.

Please protect your personal information and use only the official contact details provided on our website when communicating with Furliv.

6. Order Cancellation

If you need to cancel an order, contact Furliv as soon as possible. We will review your request based on the order’s processing and dispatch status.

Cancellation may not be possible after an order has been dispatched. Please provide your order details when requesting cancellation.

7. Returns and Refunds

Furliv offers eligible returns and refunds within 14 business days, subject to our Return and Refund Policy.

If a refund is approved, please allow up to 3 business days for refund processing. Because Cash on Delivery is our only accepted payment method, please contact our customer support team for instructions regarding the applicable refund arrangement.

Refund eligibility and processing are subject to the applicable policy and relevant requirements.

8. Incorrect or Missing Payment Information

If you have questions about your order total, payment instructions, or delivery arrangements, please contact Furliv before the order is delivered.

Please do not send cash payments to unofficial accounts or individuals claiming to represent Furliv outside the normal delivery process.

9. Changes to This Payment Policy

Furliv reserves the right to update this Payment Policy when necessary to reflect changes in our business practices, payment procedures, or applicable requirements.

Any updates will be published on this page with a revised date. We encourage customers to review this policy periodically.

10. Contact Information

If you have any questions about this Payment Policy or need assistance with a payment-related matter, please contact Furliv using the details below.

Trade Name: Furliv

Email: support@furliv.com

Phone Number: +55 7499968-8462

Business Address: R. Santa Luzia, n° 110 – Baixão de Sinesia, Irecê, BA 44900-000, Brazil

Our team will be happy to assist you with your questions and concerns.

Thank you for shopping with Furliv. We appreciate your trust and look forward to providing you with a convenient shopping experience.